{"id":114183,"date":"2022-01-14T12:28:17","date_gmt":"2022-01-14T11:28:17","guid":{"rendered":"https:\/\/vinnykamsu.it\/faq\/"},"modified":"2026-10-23T05:56:57","modified_gmt":"2026-10-23T03:56:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/vinnykamsu.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
[vc_section full_width=”stretch_row_content” el_class=”videoservices”][vc_row et_full_width=”true” css=”.vc_custom_1656058852298{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1642344785539{background-image: url(https:\/\/lystes.com\/emmagencyparis\/wp-content\/uploads\/2022\/01\/gettyimages-1177822590.jpeg?id=749) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”280px”][\/vc_column][\/vc_row][vc_row el_class=”blockoo”][vc_column el_class=”container”][vc_column_text]\n

FAQ<\/h4>\n[\/vc_column_text][vc_column_text]\n

Frequently asked questions<\/h1>\n[\/vc_column_text][vc_row_inner css=”.vc_custom_1728816765648{padding-top: 40px !important;}”][vc_column_inner][vc_toggle style=”simple” title=”How does your instalment facility work?”]\nWe offer a range of split payment solutions, enabling you to pay for your purchases in instalments, with no hidden charges. Full details are available in our General Terms and Conditions.
\n[\/vc_toggle][vc_toggle style=”simple” title=”What are the delivery times and costs?”]\nWe deliver internationally, with estimated lead times of 2 to 15 working days depending on destination. Delivery charges are calculated according to the weight and volume of the order and the geographical zone. They are clearly indicated before you confirm your purchase.
\n[\/vc_toggle][vc_toggle style=”simple” title=”Do you offer returns and refunds?”]\nYes, you have the legal right to cancel your order within 14 days of receipt. However, some products (notably personalized or unsealed for hygiene reasons) cannot be returned. See our Returns Policy for more information.
\n[\/vc_toggle][vc_toggle style=”simple” title=”How can I track my order?”]\nOnce your order has been shipped, you will receive a tracking number by e-mail. You can follow the progress of your parcel in real time on the carrier’s website.
\n[\/vc_toggle][vc_toggle style=”simple” title=”What payment methods do you accept?”]\nWe accept payment by credit card (Visa, Mastercard), PayPal, and bank transfer. All transactions are secured by international-standard encryption systems.
\n[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row_content” el_class=”videoservices”][vc_row et_full_width=”true” css=”.vc_custom_1656058852298{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column css=”.vc_custom_1642344785539{background-image: url(https:\/\/lystes.com\/emmagencyparis\/wp-content\/uploads\/2022\/01\/gettyimages-1177822590.jpeg?id=749) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”280px”][\/vc_column][\/vc_row][vc_row el_class=”blockoo”][vc_column el_class=”container”][vc_column_text] FAQ [\/vc_column_text][vc_column_text] Frequently asked questions [\/vc_column_text][vc_row_inner css=”.vc_custom_1728816765648{padding-top: 40px !important;}”][vc_column_inner][vc_toggle style=”simple” title=”How does your instalment facility work?”] We offer a range of split payment solutions, enabling you to […]<\/p>\n","protected":false},"author":1,"featured_media":114185,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114183","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nFaq - 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